Our stay at Broadwater Caravan Park was overall a much better experience compared to other parks we’ve visited.
On arrival, the caravan was already ready, and we were able to check in straight away, which made things easy and stress-free after travelling.
However, shortly after getting to the caravan, my mum had a small accident and took a tumble, banging her head. This was obviously quite worrying at the time, but the staff were absolutely excellent in how they handled it. They checked on her immediately, made sure she was okay, and went as far as calling an ambulance to come and assess her. Their response and care during that moment was genuinely impressive and reassuring.
Once things had settled, the rest of the stay was comfortable and the caravan itself was fine for what we needed.
The only real downside we noticed was that there wasn’t much going on in the park during February. Being out of season, most activities and entertainment were either limited or not running at all. This is understandable, but it does mean the park feels quite quiet if you’re expecting a lot to do on-site.
Overall Thoughts
Despite the quiet off-season feel, the staff really stood out for their professionalism and care during an unexpected situation. It made a big difference to the overall experience.
We would consider returning again, especially in peak season when there is more happening around the park.
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